When you make a purchase with us, we believe that you have read and understood the below listed terms and conditions and accept them.Domestic Shipping We ship to all cities across India. Though order can be placed from anywhere around the globe but shipping address has to be of territory/region falling within India.International shipping
We currently do not ship outside India.Shipment confirmation & order tracking
We send a shipment confirmation email and SMS once we proceed with your order. The shipment confirmation message contains all the necessary details including your tracking ID and estimated delivery date. You can track your order using the tracking number/link sent along with the message.Shipping Charges
Big Stack offers free shipping to all its customers on all types of products with no minimum order limit, with an exception to “Cash on Delivery” orders. You only have to pay the amount that your order costs and nothing above that. However, it must be noted, for all COD oders, we charge an amount of Rs49.Shipment Processing Time
Post the receiving of a confirmed order, it usually takes 2-3 business days for us to process and ship your order. We do not ship or deliver any of our orders on weekends and holidays. Once your shipping is done, it takes 2-3 working days for the order to get delivered.Return Shipping
For the return of your purchase, we offer the facility of free return, if shipped from the delivery address. Customers do not have to pay any extra amount of money in order to return the products. However, in case of return pick up not available on your address, you might have to self return your products to initiate the return process.Shipping Quality
We understand your concern for your orders. Hence, the best care of your products is our responsibility and priority. We ship all your orders in durable packing that ensures, none of your order products is destroyed, torn or broken in the process of shipping and delivery. In case of any damages, you can exchange the product within 15 days from receiving the product.